Privacy Policy and Personal Data Protection

Last updated: November 29, 2025

We are committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, and protect your data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation. Please read this document carefully to understand our practices regarding your personal data.

1. Data Controller

KOMBINUT FOOD SUPPLY SRL (hereinafter "KOMBINUT"), located at Str. Teilor, no. 44, Azuga, Prahova County, Romania, registered with the Trade Registry under no. J2022003501290, VAT ID 47335932, email: contact@kombinut.ro, phone: +40 744 377 719.

2. Personal Data Collected

We collect the following types of personal data based on your interaction with www.kombinut.ro:

  • Data provided directly by you

    • Full name

    • Delivery address

    • Phone number

    • Email address

  • Data collected optionally (if you create an account)

    • Additional information provided via your user account (e.g., preferences, order history)

    • Consent for receiving marketing communications

  • Data collected automatically

    • IP address, device type, browser used, date and time of website access (via cookies or similar technologies—see our Cookie Policy for details).

3. Purpose of Data Collection

Your personal data is processed for the following purposes:

  • Order processing and delivery: To confirm, process, and deliver your orders to the specified address.

  • Customer communication: To inform you about order status, respond to inquiries, or address complaints.

  • Service improvement: To analyze user interactions with the website and enhance the browsing experience.

  • Marketing (optional): If you create an account and provide consent, we may send newsletters, promotional offers, or new product information.

  • Legal obligations: To issue invoices, manage returns, or comply with other legal requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract execution: To process and deliver orders (Art. 6(1)(b) GDPR).

  • Consent: For marketing communications, if you provide consent via account creation (Art. 6(1)(a) GDPR).

  • Legitimate interest: To improve services and prevent fraud (Art. 6(1)(f) GDPR).

  • Legal obligation: To comply with tax or other regulatory requirements (Art. 6(1)(c) GDPR).

5. Data Recipients

Your data may be shared with:

  • Service providers: The courier company responsible for delivery (only data necessary for shipping).

  • Public authorities: When required by law or to protect our legal rights.
    We do not share your data with third parties for purposes other than those listed above.

6. Data Retention Period

  • Order-related data is retained for 3 years from order completion, as required by legal and tax obligations.

  • User account data is stored as long as the account is active; upon deletion request or after 3 years of inactivity, it will be removed.

  • Marketing data is kept until consent is withdrawn.

7. Your Rights

Under GDPR, you have the following rights:

  • Right of access: Request information about the data we hold about you.

  • Right to rectification: Request correction of inaccurate data.

  • Right to erasure (“right to be forgotten”): Request deletion of your data, except where we are legally required to retain it.

  • Right to restrict processing: Request limited use of your data under certain conditions.

  • Right to data portability: Request transfer of your data to another controller.

  • Right to object: Oppose data processing for marketing or legitimate interest purposes.

  • Right to withdraw consent: Withdraw marketing consent at any time.
    To exercise these rights, contact us at contact@kombinut.ro. We will respond within 10 days.

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration. These include data encryption (where applicable), restricted access, and secure servers.

9. Data Transfers Outside the EU

We do not transfer your personal data outside the European Economic Area (EEA). All processing occurs within the EU.

10. Cookies and Similar Technologies

Our website uses cookies to enhance user experience and analyze traffic. For more details, see our Cookie Policy available on the website.

11. Policy Updates

We reserve the right to update this Privacy Policy. Changes will be published on the website, with the last updated date revised accordingly.

12. Contact

For questions, complaints, or to exercise your rights, contact us at:

  • Email: contact@kombinut.ro

  • Phone: +40 744 377 719

  • Address: Str. Teilor, no. 44, Azuga, Prahova County, Romania


If you believe your data processing violates GDPR, you may file a complaint with the National Authority for the Supervision of Personal Data Processing (ANSPDCP) at: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucharest, Romania, or online at www.dataprotection.ro.